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October 2019


It goes without saying that your new front-desk team members need basic training to know how to perform the fundamental functions of the job. But a proper receptionist training program goes far above and beyond that — the best front-desk staff members engage with the client, each and every time, in order to nail down that appointment. If your veterinary practice skimps on proper receptionist training,...

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UPbook business

Does your UPbook business do something to give back to the community, or the world at large? If not, it’s time to start. Giving back through social contribution isn’t just good for the world — it’s good for your business and your bottom line. Let’s take a closer look at your UPbook business’s social contribution efforts so you can make the biggest impact possible. Why is...

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UPbook Business

sDoes your UPbook business have an irresistible offer in place? You can pull this offer out whenever you like — to promote a specific time or event, around a certain holiday, or simply whenever you feel like it! It’s the perfect way to stand out from the crowd, and it lets you win on price, every single time. So what exactly is an irresistible offer? And...

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Online review — particularly negative ones — are something that every business has to deal with, your UPbook organization included. Do it wrong, and you’ll get into an argument with the client and tarnish your reputation with other customers. Do it right, and you’ll save face and impress your customer base at the same time. Let’s take a look at a simple formula your UPbook business...

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