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UPbook Business

sDoes your UPbook business have an irresistible offer in place? You can pull this offer out whenever you like — to promote a specific time or event, around a certain holiday, or simply whenever you feel like it! It’s the perfect way to stand out from the crowd, and it lets you win on price, every single time. So what exactly is an irresistible offer? And...

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UPbook

Online review — particularly negative ones — are something that every business has to deal with, your UPbook organization included. Do it wrong, and you’ll get into an argument with the client and tarnish your reputation with other customers. Do it right, and you’ll save face and impress your customer base at the same time. Let’s take a look at a simple formula your UPbook business...

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UPbook Business

How many times have you felt like you’re not getting anywhere with your UPbook business? That all your hard work isn’t paying off as quickly as you would like? Probably often, if you’re like most. Here’s the good news: there is a strategic way that you can achieve your UPbook business’s next goal. It involves using the path of least resistance. Let’s take a closer look...

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UPbook

Emotionally engaging with customers over the Front Desk phone is an invaluable part of your UPbook business’s success. It’s not enough for clients to simply have a need, then have it filled — that doesn’t leave any guarantee of repeat business. In order to secure a customer for life, they need to be bonded with your business from the start. Let’s take a closer look at...

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UPbook

The great benefit of a receptionist greeting script is that it provides each and every one of your customers with the same quality experience when they call your business. Do it right, and your practice’s front desk will work like a well-oiled machine, bringing in a steady stream of new customers that does wonders for your revenue numbers. Here are three quick tips on building your...

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UPbook

Overseeing veterinary receptionist training at your clinic is no easy task. Whether you’re training a brand-new receptionist or cross-training an employee in an area that’s new to them, you want that person to turn into the most dynamic, helpful, and effective front-desk team member that they possibly can be. Here are three ways to make the most of your practice’s veterinary receptionist training efforts: Focus on New...

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UPbook

As a clinic owner, practice manager, or team leader, you’re in charge of training your reception team so that your office works like a well-oiled machine. Many times, a dental office might select dental receptionist courses online to make things a little easier. The question is, how do you go about finding and choosing the right one? Here are three quick tips for choosing dental...

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This is one of the most heart-wrenching questions being asked by veterinary practice owners today. Are you in this boat? Stuck trying to hire another DVM? Have you been looking for months, or even years to find another associate veterinarian to help take some appointments off your plate? And does it feel like an unsolvable problem? I have bad news for you...

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UPbook

Are you in charge of the front desk at your dental office? As an office manager, practice coordinator, or reception manager, it’s your responsibility to oversee the functionality of the entire front desk and make sure the entire clinic keeps running smoothly. Let’s take a closer look at four of the main dental receptionist duties for managers: Streamline One of the primary responsibilities of someone charged with...

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Ubook

The top players in high-service industries, like the best luxury hotels and high-end restaurants, have something in common: their employees often use headsets to communicate internally. The humble headset lets these teams provide top-notch service to their customers almost instantly, often without the customer even knowing. Why does your UPbook business have to be any different? Let’s take a closer look at the power of the simple...

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