logo

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.
hello@youremail.com
+1234567890

Front Desk Receptionist Etiquette

handle tricky situations on the phone

You know by now that much of your front-desk team members’ most important work is done over the phone. And a key part of front desk receptionist duties is handling tricky situations with clients. Let’s take a closer look at some common tricky phone situations and how your staff members can best deal with them. Price-Shoppers Every veterinary practice has to deal with price shoppers. In fact,...

Read More

The Problem: Your Front Desk is already overwhelmed with client care. And during certain times of the day, there can be a crush of calls and in-person clients, all requiring your Front Desk's attention. The Challenge: Unfortunately there are pesky veterinary vendors who call continuously, taking your Front Desk's time and attention away from your critical client relationships. The Solution:  The Front Desk is a challenging position, and the unpredictability...

Read More

This is one of the most heart-wrenching questions being asked by veterinary practice owners today. Are you in this boat? Stuck trying to hire another DVM? Have you been looking for months, or even years to find another associate veterinarian to help take some appointments off your plate? And does it feel like an unsolvable problem? I have bad news for you...

Read More
Down arrow
Get new clients fast while saving thousands of $$$ on your phone bill!