logo

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.
hello@youremail.com
+1234567890

UPbook Tag

Veterinary practice

Does your UPbook practice have a membership program? If not, it’s time to create one. Memberships are an ideal way to lock in customers for life and really give them the value they’re looking for. Your membership packages don’t have to be complicated — in fact, they shouldn’t be. Let’s take a look at the basic things to consider in your membership program. Investment Options Membership programs...

Read More
receptionist courses

The need for continuing education and advanced training has been proven in the veterinary industry time and time again. From your kennel staff to your veterinarians themselves, learning and growing is an indispensable part of your success. The same is true for receptionists, and the way they can improve is through receptionist courses. But how exactly do receptionist courses improve your business’s bottom line? Is it...

Read More
Receptionist

Whether you’re a receptionist about to start a new job in the veterinary sector, or you’re a practice manager putting together a job description for front-desk staff, it’s important to realize that reception duty and responsibilities go far beyond the basics. Yes, answering phones, checking patients in and out, and managing records are part of it… but there’s also a lot more that you might not...

Read More
Receptionist phone greetings

Consider for a moment the arc of an average client’s interaction with your practice's. The arc begins with the customer’s need. To start getting that need solved, they call your practice's. The voice of the receptionist is the first thing they hear — that’s why receptionist phone greetings are so important. Let’s take a look at four easy ways to improve your veterinary clinic’s greetings...

Read More
UPbook

It goes without saying that your new front-desk team members need basic training to know how to perform the fundamental functions of the job. But a proper receptionist training program goes far above and beyond that — the best front-desk staff members engage with the client, each and every time, in order to nail down that appointment. If your veterinary practice skimps on proper receptionist training,...

Read More
UPbook Business

sDoes your UPbook business have an irresistible offer in place? You can pull this offer out whenever you like — to promote a specific time or event, around a certain holiday, or simply whenever you feel like it! It’s the perfect way to stand out from the crowd, and it lets you win on price, every single time. So what exactly is an irresistible offer? And...

Read More
UPbook Business

How many times have you felt like you’re not getting anywhere with your UPbook business? That all your hard work isn’t paying off as quickly as you would like? Probably often, if you’re like most. Here’s the good news: there is a strategic way that you can achieve your UPbook business’s next goal. It involves using the path of least resistance. Let’s take a closer look...

Read More
UPbook

Emotionally engaging with customers over the Front Desk phone is an invaluable part of your UPbook business’s success. It’s not enough for clients to simply have a need, then have it filled — that doesn’t leave any guarantee of repeat business. In order to secure a customer for life, they need to be bonded with your business from the start. Let’s take a closer look at...

Read More
UPbook

The great benefit of a receptionist greeting script is that it provides each and every one of your customers with the same quality experience when they call your business. Do it right, and your practice’s front desk will work like a well-oiled machine, bringing in a steady stream of new customers that does wonders for your revenue numbers. Here are three quick tips on building your...

Read More
UPbook

Overseeing veterinary receptionist training at your clinic is no easy task. Whether you’re training a brand-new receptionist or cross-training an employee in an area that’s new to them, you want that person to turn into the most dynamic, helpful, and effective front-desk team member that they possibly can be. Here are three ways to make the most of your practice’s veterinary receptionist training efforts: Focus on New...

Read More
Down arrow
Get new clients fast while saving thousands of $$$ on your phone bill!